Privacy Policy
Last updated: March 15, 2025
Introduction
At quasilenoravq, we're committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at quasilenoravq.com or use our long-term budgeting services.
We operate under UK data protection laws, including the Data Protection Act 2018 and UK GDPR. If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us using the details provided at the bottom of this document.
Information We Collect
We collect information you provide directly to us when using our budgeting platform and educational services. This includes:
Personal Information
- Name, email address, and contact details when you register for an account
- Financial goals and budgeting preferences you choose to share
- Communication preferences and feedback you provide
- Payment information when you subscribe to premium features
Technical Information
- Device information including IP address, browser type, and operating system
- Usage data showing how you interact with our platform
- Cookies and similar tracking technologies to enhance your experience
How We Use Your Information
We process your personal data lawfully and transparently. Our primary purposes include:
- Providing and maintaining our budgeting platform and educational resources
- Processing your account registration and managing your subscription
- Sending you important updates about our services and policy changes
- Responding to your inquiries and providing customer support
- Improving our services based on user feedback and usage patterns
- Conducting research to develop better financial education resources
We never sell your personal information to third parties or use it for purposes other than those outlined in this policy without your explicit consent.
Information Sharing and Disclosure
quasilenoravq shares your information only in specific, limited circumstances:
Service Providers
We work with trusted third-party companies to help us operate our platform. These include payment processors, email service providers, and analytics tools. All service providers are contractually required to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by law, legal process, or government request. We'll notify you of such requests unless prohibited by law or court order.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll provide notice before your information becomes subject to a different privacy policy.
Your Rights and Choices
Under UK data protection law, you have several important rights regarding your personal information:
- Right of Access: You can request copies of your personal data and information about how we process it
- Right to Rectification: You can ask us to correct inaccurate or incomplete personal data
- Right to Erasure: You can request deletion of your personal data in certain circumstances
- Right to Restrict Processing: You can ask us to limit how we process your data
- Right to Data Portability: You can request your data in a structured, commonly used format
- Right to Object: You can object to processing based on legitimate interests or for direct marketing
To exercise these rights, contact us at info@quasilenoravq.com. We'll respond within one month of receiving your request. There's no fee for most requests, though we may charge for excessive or repetitive requests.
Data Security and Retention
We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls limiting who can view your information
- Staff training on data protection best practices
Retention Periods
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Account information is typically retained for the duration of your account plus seven years for financial record-keeping requirements. Marketing preferences are kept until you withdraw consent or we no longer have a legitimate need for them.
International Data Transfers
Our primary data processing occurs within the United Kingdom. When we transfer data outside the UK, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or other approved mechanisms under UK data protection law.
Some of our service providers may process data in countries with different privacy laws. In these cases, we implement additional contractual protections to maintain the same level of data protection you'd expect under UK law.
Cookies and Tracking Technologies
quasilenoravq uses cookies and similar technologies to improve your experience and understand how you use our platform. We categorise cookies as follows:
- Essential Cookies: Necessary for the platform to function properly
- Performance Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and personalise your experience
- Marketing Cookies: Track your activity to show you relevant advertisements
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and post a notice on our website at least 30 days before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we're protecting your information. The "Last updated" date at the top indicates when the policy was most recently revised.
Contact Information
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Email: info@quasilenoravq.com
Phone: +442072678141
Address: Hockwell Ring Community
Centre
Mayne Ave, Luton LU4 9LB, United Kingdom
We typically respond to privacy-related inquiries within 5 business days.